Return/Exchange Policy Update

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Hello OPB Family!

 Happy New Year everyone! I hope you all are in great health and I wish you all the best for the year of 2022.

Due to ongoing distribution issues with Penguin Random House and their handling of collected edition titles (especially Marvel titles), we will not longer be accepting exchanges/returns for minor damaged Marvel Titles at this time.

Our mission when we started this business was to provide collectors with the best possible experience with every order. Unfortunately with how Penguin Random House been sending out our books, we are unable to provide you all with the usual pristine condition copies.

This issue will mainly affect titles with small order quantities, for example, Aliens Omnibus, Conan, Cloak and dagger were small orders and were default to be shipped via UPS with ZERO protection.

More popular releases such as Ultimate Spider-Man, Jason Aaron Thor, Star Wars Omnibus will be received via freight so there shouldn't damages/problems for those titles. Unless Penguin Random House decides to ship our pallets to other retailers on accident like they did previously.

We may receive titles with minor corner damages and wrinkled dust jackets. If this bothers you, at this time I could only recommend trying another retailer may be able to provide you with a much better experience. Our only option is to send the books back for damage claims and pray our next case of books come undamaged which is highly unlikely since it'll be shipped via the same process.

Also sometimes our weekly releases are delayed due to carrier or freight issues so please be patient as we try to resolve issues every week.


I am asking you all to please share this message throughout the community in hopes that the word will spread and Penguin Random House will finally work on correcting this problem affecting All Comic Book Retailers.  That way we can keep our Local Comic Book shops in business and have a thriving industry.

Thank you everyone for taking the time to read and share this message and our Youtube Video that came along as well.

Cheers to a better 2022!

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